Frequently Asked Questions
Everything you need to know about your Gold Monkey Jewelry experience.
What materials are used in Gold Monkey Jewelry?
We use premium materials including 14k and 18k gold plating over sterling silver or high-grade stainless steel, ensuring durability and a luxurious finish for every piece.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with water, perfumes, and lotions. Store your jewelry in a dry place and wipe it gently with a soft microfiber cloth after each wear.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale unless defective.
Do you offer a warranty on your products?
Yes, we provide a 6-month warranty covering manufacturing defects. If your jewelry experiences any structural issues during this time, we will replace it free of charge.
Is your jewelry hypoallergenic?
Yes, our jewelry is lead and nickel-free, making it safe and comfortable for those with sensitive skin.